Other projects

I love sharing what I know about UX, learning new things and experimenting. Here are some other projects I've worked on that didn't require wireframes. 

1. Mentor in the “Wizeline UX trainee” program

The program invited professionals who wanted to start a career as UX designers and had the potential but weren’t ready yet. I mentored Itzel, a recently graduated Industrial Designer. An internal project was assigned to her for 3 months. During this time, we worked together to improve her UX skills as well as soft skills. Here are some of things we did in order to achieve that: 

  • Discussing and questioning her design decisions, right or wrong. The important thing was to make sure she knew what was it that she wanted to get out of making a prototype or conducting an interview.

  • To expand her toolkit, I taught her new techniques like User Story Mapping and Job Stories.

  • To polish her communication skills, we had dry runs of presentations she prepared for her stakeholders and team.  

  • To improve her sketching and how she articulated her design decisions, I scheduled whiteboarding sessions to work on her project, mine or one of a “guest” UXer.

At the end of the program, the UX hiring committee sent Itzel a design challenge that she had to complete by herself. After reviewing her solution, the UX managers and the hiring committee offered Itzel a permanent position as Associate UX Designer (yay! :D ).

2. Google Developers: Launchpad Accelerator Mexico

Launchpad Accelerator is Google’s program to support startups. In 2018, I participated as a Mentor in Launchpad’s event in Guadalajara, Mexico. During the event, Google representatives gave talks about: software development, security practices and UX design. During one week, 7 UX Designers and I, participated as mentors for the Design Sprint workshop. We helped startups to complete and better understand Design Sprint exercises. After the workshop, I had individual meetings with 3 startups to answer questions they had about UX, give them feedback about their products and recommendations on how to do research, testing, etc.   

3. What is UX? committee

UX is a field new to many people, more so in Mexico. At Wizeline, the design team has a committee in charge of introducing new employees to what UX is, the UX designer role in a project, the kind of techniques and tools we use and how we work together with the whole team to create quality products. I was part of this committee for six months, alongside 2 more UX designers. Through a 30-minute talk (plus questions and answers) given every two weeks, we introduced more than 100 Wizeliners to the UX world.

4. The Pluralistic Walkthrough and low-fi prototypes for Voice Interfaces

I learned about the Pluralistic Walkthrough during my master's and while I thought it was really interesting, nobody seemed to be using it. I tried it out and started tweaking it to see if it could be added to my team's toolset.

I offered other UX designers of my team to conduct PWs for their projects. After conducting two sessions for two different projects, I created documentation and a slide-deck and included it to Wizeline’s UX playbook so other team members could use it. I also adapted this method to do quick, low-fi testing of an Amazon’s Alexa Skill with very good results.

 

Since then, the PW has been used (and improved) by many of our UX designers, specially in early stages of projects to quickly test interfaces.